CUSTOMER CARE
SHIPPING

Orders are processed within 48 hours of receiving payment. As all items are made to order, please allow up to 4 weeks for production. All shipments are fulfilled via DHL Express. Upon dispatch, the buyer will receive a confirmation email with the shipping tracking number. Direct signature is required for all shipments.

EU SHIPPING RATES
€20 – Delivers in 2 business days once order is produced and available to ship.

INTERNATIONAL SHIPPING RATES
€50 – Delivers within 3-7 business days once order is produced and available to ship.

*For shipments outside of the EU, please note that the International Shipping fee is not inclusive of any customs or import duties and taxes that could be applied to your order when the package reaches your destination.

Please note, refused or unclaimed international orders will not be eligible for refund. We suggest that you contact your local customs office for additional information.

RETURN POLICY
Niccolò Pasqualetti does not accept returns or exchanges. All sales are final.

DAMAGED OR DEFECTIVE ITEMS
If you receive a defective or damaged item, please contact us immediately at info@niccolopasqualetti.com or info@geoidi.comIn the case of damage incurred during shipment, we must be notified within 48 hours of delivery in order to initiate the return process. If your purchase becomes faulty at a later date, please email info@niccolopasqualetti.com or info@geoidi.com for review, including your order number and purchase date, a detailed description of the damage, and photos.

PAYMENT
Niccolò Pasqualetti accepts all major credit cards. Purchases are made via Stripe.

QUESTIONS
If you have any questions about our policies, please contact us at info@niccolopasqualetti.com or info@geoidi.com.




SIZING

RINGS

For rings, the circumference of the finger determines your size.

S - 52 mm
M - 55 mm
L - 58 mm

  • To measure your finger, start by cutting out a strip of paper that is approximately 2 cm wide and 10 cm long.
  • Wrap the paper around the base of the intended finger, and then mark where the paper overlaps. The length of the paper you measured in millimeters is the circumference of your finger.
  • After finding this measurement, refer to our sizing to find the size that is the closest to it. If the size of your finger below the knuckle drastically differs in size from the knuckle itself, measure your knuckle as well. Then, choose a size that falls more in the middle of these two measurements.
BRACELETS

For bracelets, the inner circumference of the product determines your size.

S - 15 cm
M - 16 cm
L - 16.8 cm

  • To find your size measure your wrist and add 0.5-1 cm for comfort according to how tight you would like the bracelet to be and to the style (for example a bangle should fit more tightly). After finding this measurement, refer to our sizing to find the size that is the closest to it.



JEWELLERY CARE

GEOIDI chooses its materials by paying special attention to their provenance.

Any veins, marks, or variations in colour are natural features and part of the beauty of each stone.

Handle your jewellery with care and protect it from impact against hard surfaces and from over exposure to atmospheric agents. To clean it, use a clean and soft cloth. Between wearings store it in a safe, dry place, preferably in its original pouch.